Question 1

How do I place an order?

Accepted Answer

Simply browse our collection, select your size, and add items to your cart. When you're ready, proceed to checkout and follow the steps to complete your purchase.

Question 2

How long does shipping take?

Accepted Answer

Orders are typically processed within1-3 business days. Shipping times may vary depending on your location and the shipping method selected at checkout.

Question 3

Do you ship internationally?

Accepted Answer

Yes, we offer international shipping. Shipping costs and delivery times will be calculated at checkout based on your location.

Question 4

What is your return policy?

Accepted Answer

We accept returns and exchanges within 14 days of delivery, provided items are unworn, unwashed, and in original condition with tags attached.

Question 5

How do I know my size?

Accepted Answer

You can find our Size Guide on each product page. If you’re unsure, feel free to contact us and we’ll be happy to help you choose the right size.

Question 6

What payment methods do you accept?

Accepted Answer

We accept secure payments via [credit/debit cards, PayPal, Apple Pay, etc.]. All transactions are encrypted for your safety.

Question 7

Can I change or cancel my order?

Accepted Answer

If your order hasn’t been processed yet, we may be able to make changes. Please contact us as soon as possible after placing your order.

Question 8

How can I contact customer support?

Accepted Answer

You can reach us at support@mtndrft.com.(mailto:support@yourstore.com)
Our customer care team aims to respond within 24 hours, Monday–Friday.

Question 9

Do you offer gift cards?

Accepted Answer

Yes! Digital gift cards are available and make the perfect gift. They can be purchased directly from our website

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